Web Performance Lead Apply here: https://lnkd.in/gxKDch2y Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc.When you join

#hiring Web Performance Lead Apply here: https://lnkd.in/gxKDch2y Career Area:Product SupportJob Description:Your Work Shapes the World at Caterpillar Inc.When you join Caterpillar, youre joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We dont just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.About CaterpillarCaterpillar is the worlds leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We are a leader and proudly have the largest global presence in the industries we serve.For 100 years, Caterpillar has been making sustainable progress possible and driving positive change on every continent. Here youll find challenges that excite you and development opportunities to build a lifelong career.We are hiring a number of Site Performance Manager across both the East Coast and West Coast of Australia.Locations: Perth airport, Brisbane CBD, Mackay, Newcastle and Bathurst.About the Role:As a Physical Availability Manager you will work closely with our customer and dealer and be responsible for providing product support to ensure Caterpillar Mining Products at the sites meet or exceed customer fleet performance targets.You will work in partnership with the Dealer Site Manager to support all Caterpillar business at the sites.Key accountabilities will include:Develop, implement, and manage product support processes and equipment management processes at the mine sites to optimise Physical Availability of mining fleets.Manage Caterpillars business risk as it relates to after-sale commercial & performance support from Caterpillar at the sites.Co-Manage mine site focus and support from Caterpillar with Commercial Manager and Product Support Manager.While this is a non-supervisory role, it serves a heavy coordination role and requires the incumbent to influence teams outside their business unit or reporting structure.Required Skills & Qualifications:Superior interpersonal, relationship building, influencing skills.Mining Industry experience is essential, and site experience is highly desirable.Project Management and underground mining experience also highly desirable.Position requires previous field rep experience, or significant dealer and customer support activities within the Continuous Improvement, service or commercial areas.Thorough technical knowledge of Caterpillar products and product applications, equipment management, product problem management, and field experience will be beneficial.Broad mining industry knowledge and a strong understanding of dealer operations is required.The position typically requires a college or university